Faq

1. What materials are used in your jewelry?

All our jewelry pieces at Fiori Accessories are crafted from high-quality materials including sterling silver, gold plating, surgical steel, and genuine gemstones. Each product description specifies the exact materials used.

2. Is your jewelry nickel-free?

Yes, we prioritize customer safety and comfort. All our jewelry is nickel-free and hypoallergenic, making it suitable for sensitive skin.

3. How do I determine my ring size?

We provide a detailed ring size guide on our website. You can measure your finger using our printable sizing chart or visit any local jeweler for professional measurement.

4. What is your return policy?

We offer a 30-day return policy for unworn items in their original packaging. Please review our full Returns & Exchanges policy for complete details and exceptions.

5. How should I care for my jewelry?

To maintain your jewelry's beauty:

• Store pieces separately in soft pouches
• Avoid contact with water, perfumes, and chemicals
• Clean with a soft, dry cloth
• Remove jewelry before swimming or exercising

6. Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery times vary by destination. You'll see exact shipping options and costs during checkout.

7. Can I get my jewelry engraved?

We offer engraving services for select pieces. Look for the "Personalization Available" badge on product pages or contact our customer service for details.

8. How do I contact customer service?

Our customer service team is available 24/7 via:

• Email: [email protected]
• Live Chat: Available on our website
• Phone: +1 (800) 123-4567 (Mon-Fri, 9AM-5PM EST)